Responding and handling citizens' complaints in the field of municipal services (10012643000)
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1- 137 Call Center and Website
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2- 1888 Call Center and Website
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3- My Tehran Website and Application (mobile applications)
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4- Public Meeting Website
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Rules and regulations of urban planning and architecture (10012644000)
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1- Tehran Municipality Laws and Regulations Website
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Organizing troublesome urban occupations and agricultural and livestock products (12062645000)
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1- Organizing the industries and occupations
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2- Organizing the market (organizing vendors)
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3- Monitoring the performance of fruit and vegetable market
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Livestock Supply Website
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Fruit and vegetable market website
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Vegetable Market Electronic Auction Website
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Price list in the fruit and vegetable market
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My Tehran app (information on fruit and vegetable markets)
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License issuance to install antennas for mobile operators (13062646000)
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1- City joint communication website
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Urban Traffic Control and Management (12012647000)
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1- Providing urban camera footage to citizens
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2- Sending traffic messages to citizens
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Sending SMS via 13700000
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IVR in 137 call centers
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Notifications in My Tehran application
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Traffic notification on VMS boards
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Nedaye Traffic Website
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Website of Traffic Control Company
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3- Culturalization of urban traffic rules
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Bicycle Website
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Bicycle app
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My Tehran website
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My Tehran app
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Schedule of buses and late-night services
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Deputy Minister of Traffic and Transportation (bus route map)
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BIS app
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Raya app
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4- Coordinating with the executive bodies during urban traffic accidents
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Tehran Municipality Fire Fighting Website
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5- Directing urban traffic
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My Tehran website (traffic plan marginal parking reservation)
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Debt payment of traffic plan (calculation of tolls in restricted areas)
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6- Reporting urban driving violations to the police
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Providing urban public transport services (13052648000)
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1- Providing and maintaining urban public transport infrastructure
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Metro Tender Auction (requires link correction)
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Bus Tender Auction (requires link correction)
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2- Providing infrastructure for the establishment of clean transportation in the city
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Trip planning, stations, ticket prices, Tehran metro map
Specifications and general schedule of metro lines
Lost and found
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Raya app - Tehran routing map
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Metro station complexes
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Routes and address of bicycle stations
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Discount for traffic plan to hybrid vehicles
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3- Issuing licenses for freight and passenger transport companies
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Baraneh Website
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4- Issuing operate license for goods and passenger transport fleet in the city
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Baraneh Website
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5- Issuing employment licenses for drivers of goods and passenger transport fleets in the city
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Baraneh Website
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6- Construction of bus terminal in the city
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Tehran Municipality Bus Organization Website
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7- Renovation of urban transport fleet
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Tehran Municipality Bus Organization Website
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8- Issuing ID cards for city bus drivers to government offices and organizations
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Tehran Municipality Bus Organization Website
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9- Issuance of taxi ownership transfer license
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Sima Taxi Website
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10- Issuing a license to transfer taxi concession
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Sima Taxi Website
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11- Monitoring car technical inspection centers
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Central Technical Inspection Headquarters
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Car technical inspection arrangement website
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My Tehran app
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12- Providing welfare services to passengers in inner and outer city terminals
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Subway train schedule
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Stations, metro map, metro ticket price
Planning a trip by metro
Specifications and general schedule of metro lines
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Metro and bus lost and found website
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Buying one-way metro ticket and recharging electronic ticket card
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Buying electronic ticket cards (discounted, long-term and special users)
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BRT and subway routes guide
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13- Inquiry about taxi fare
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Sima Taxi Website
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14- Car Taxes Payment
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My Tehran Website and app
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Coordination and supervision of civil affairs of cities with more than 500 thousand people (10012649000)
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1- 137 and 1888 Comments and Violation Registration Website
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Providing services for cemeteries (10062650000)
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1- Burial and Interment
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Searching deceased and graves
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Search for the deceased
Online funeral services
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2- Graves purchase
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Mobile manager program
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Issuance of activity license for municipal offices (13012651000)
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1- City Technologists Institute (Supervisor of Electronic Services Offices of Tehran Municipality)
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2- Executive regulations of electronic service offices (link to be amended)
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Issuance of construction permits and certificates (13042652000)
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1- Issuing building permits
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2- Issuing building no-violation certificate
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3- Issuance of building construction certificate
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4- Inquiring the building permit and urban planning record
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Inquiry for building permit and certificate
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Inquiry for building permit and certificate
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Viewing urban planning record
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Urban construction monitoring (13042653000)
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`Urban Planning Website
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Land-use change permission (13042654000)
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Urban Planning Website
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Issuance of licenses for separation and consolidation of urban properties (13042655000)
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Urban Planning Website
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Answers urban planning inquiries in the municipality (10012656000)
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1- Validation of property identification number
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2- Status of the urban planning file
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Providing urban public space services (14062657000)
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1- Construction of public spaces in the city
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Parks Organization website
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Map of Tehran 137 and 188 should be added
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International Exhibition of Flowers and Plants
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2- Urban redevelopment of worn-out structures and public spaces
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Urban Renewal Organization Website
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Detailed plan inquiry - link to be modified
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Recording information of valuable buildings
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3- Maintenance of green spaces and street furniture
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The Parks Organization website and 137
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4- Development of water supply network for public spaces of the city
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Aqueduct map of Tehran, Crisis Prevention and Management Organization and 137
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5- Investigating reports of cutting down green trees in the city
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Handling public reports and 137
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6- Permission to cut down green trees in the city and 137
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7- Providing playground equipment and 137
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8- Construction of urban green spaces and 137
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Issuance of excavation permits in the city (14062658000)
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Excavation licensing website
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Providing safety and rescue services in cities (12022659000)
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1- Providing safety and firefighting services in cities
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Website of the Fire Fighting Department - Tehran Municipality
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My Tehran app (announcement of firefighting events especially for the deaf)
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2- Issuance of building fire certificate
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Secure license plate website
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3- Dealing with Unnatural Disasters in cities
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Quick alert system
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4- Monitoring the implementation of fire safety regulations
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Safe inspection and license plate monitoring website
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Providing municipal waste management services (14012660000)
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1- Recycling of municipal waste
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Separation of valuable waste from the source: Jaroob mobile application
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Separation of valuable waste from the source: Zarplus mobile application
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Separation of valuable waste from the source: Kapzi mobile application
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2- Waste collection from health centers
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Medical waste management
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3- Collection of household waste
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Waste reduction plan (KAP)
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4- Collection of construction waste in the city
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Construction waste management
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5. Registration of non-governmental organizations / charities / CSR
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Samat website
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Prevention and elimination of urban violations (10012661000)
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Comments and Violation Registration websites of 137 and 1888
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Naming urban thoroughfares (10012662000)
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Comments and Violation Registration websites of 137 and 1888
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Collecting vermin in the city (12062663000)
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Comments and Violation Registration websites of 137 and 1888
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Providing cultural, sports, and social services (17062664000)
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1- Shokufa Centers Festival
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2- Organizing cultural, social, and tourism events in the city
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Spatial information of sports centers
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Digital library
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3- Supporting development projects, works of art, and top talents in the city
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Online scheduling of medical centers
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4- Providing citizenship education services (in production)
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City Learning Website (Comprehensive Citizenship Education System)
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5- Organizing intra-city touring camps
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6- Establishment of urban health station
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7- Equipping and maintaining the city's sports complexes
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8- Selling sports services to citizens
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9- Registration of sports coaches
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10- Issuing permits for organizing cultural and sports ceremonies in municipal places
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11- Comprehensive tourism website
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12- Tehran map
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13- Tehran Ticket (Buying tickets for Tehran recreational and historical places)
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14- Tehran Map Museum
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15- Tehran Plus (Citizenship Club of Tehran Municipality)
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Implementation of participatory urban development projects (15022665000)
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1- Neighborhood-based project (implemented in my Tehran website)
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2- Website of the real estate review commission, paragraph 6 of Article 55
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3- Tehran Neighborhood Management Website
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4- Tehran Neighborhoods Dashboard
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5- Citizens' participation website and utilization of cooperation advantages
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6- 1888 system and map of Tehran
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Supporting urban management dissertations, plans and ideas (10052666000)
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Research Website (Pajooheshyar)
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Issuance of citizenship card (10012667000)
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Registration and purchase website for one-year ticket cards, status, and special social groups
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